FALL HEATER Tune-ups
For GAS furnaces and heat pumps only
Boilers or oil are not eligible
Don't know if you have a furnace or boiler? - See below for clarification
wHAT IS INCLUDED
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Check Thermostat - Ensure thermostat is functioning properly.
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Check Filters - Replace dirty filters with new owner-supplied filters OR Recommend new filters, if current filters are dirty or damaged.
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Testing of Temperature Split - Measure temperature at filter going into unit vs. temperature coming out at register.
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Check Refrigerant Levels & System Pressures - Measure refrigerant levels. (Adding refrigerant to unit requires new service request) (Heat Pumps ONLY)
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Perform Amp Draw on Condenser/Evaporator Motor & Compressor - Check performance of motor by performing an amp draw on the condenser/evaporator motor and compressor. (Heat Pumps ONLY)
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Rinse Condenser Coils - Rinse coils with water. (needs available H20 source, weather permitting) (Heat Pumps ONLY)
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Check Contactor & Condensate Lines - Check function of contactor and drain lines. (Cleaning of drain line requires new service request) (Heat Pumps ONLY)
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Check Evaporator Coil - Check coil for visible leaks and lack of cleaning. (Heat Pump ONLY)
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Clean/Tighten Electrical Connections - Clean dust around electrical connections.
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Test Capacitors & Operations - Turn on unit and confirm that it cycles properly.
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Test Safety & Limit Switches - Ensure safety switches function properly.
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Clean Burners - Blow air to remove dust. (Gas Furnace ONLY)
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Check Heat Exchanger - Visually check for cracks, check for carbon monoxide leaks. (Gas Furnace ONLY)
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Inspect Pilot System - check pilot functionality and any sensors. (Gas Furnace ONLY)
wHAT IS not INCLUDED
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Free filters - Filters must be supplied by homeowner - there are too many different sizes of filters - Be prepared with a filter OR tech will tell you what size you need and how to change it out if you do not have them on hand.
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Clearing condensate line stoppages (requires new service request).
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Recharging refrigerant (requires new service request if customer has home service plan covering A/C systems). - Refrigerant charges may apply
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Outdoor condenser coil cleaning - anything beyond hosing with water is not covered - customer must provide a water source with a hose connected to faucet that is long enough to get to the unit.
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Cleaning or unclogging required to correct problems - (requires new service request).
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Servicing units that are not safely accessible, as determined by contractor - Unit must be on the ground or within 8 feet of ground (accessible by ladder) or in an area accessible by stairs, door, or hatch
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Servicing any of the following types of units during the Heat Tune-up period: Water-sourced geothermal systems, Mini-split systems, Window and wall units, Boilers, Oil Furnaces, A/C systems, or Swamp coolers
ADDITIONAL INFO​
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Have you already turned on the unit and found it not to be working properly? - The Heater tune-up is not the service for this situation - please cancel the Heater TUNE-UP service and request a SERVICE request with your home warranty to avoid paying a tune-up fee AND a service fee for actual service to repair system.
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Ladders / Access to Heater units - Let dispatcher know if your outdoor or indoor unit needs a ladder to be accessed ** Most trucks do not have ladders - this needs to be requested if required in your situation *** Outdoor units must be on ground OR reachable by 6 foot ladder OR reached thru window, door, or hatch.
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If a covered item is found to be malfunctioning - a new service request must be placed pursuant to the home service plan in order for the customer to receive covered services. Note that a trade service call fee will be required, in addition to the $75 fee paid for the tune-up service, for such home service plan service request
Do I have a furnace or a boiler?
Furnaces blow warm air thru vents in the floor, wall, or ceiling.
Boilers heat water and push it thru baseboards or radiators.
IF YOU HAVE BASEBOARDS OR RADIATORS FOR HEAT - YOU HAVE A BOILER, AND ARE NOT ELIGIBLE FOR THE FALL HEATER TUNEUP THRU AHS
IF YOU STILL WOULD LIKE YOUR SYSTEM MAINTENANCED - JG SERVICES OFFERS THIS SERVICE FOR GAS BOILERS AT $129.00. YOU WOULD NEED TO CANCEL (AND GET REFUNDED) FOR THE AHS HEATER TUNEUP AND PAY OUR TECH DIRECTLY FOR THE BOILER TUNE-UP.
You Do not have to fill out the contact form below(that's just on every page)--you can respond to the text message with whatever days you are available.. thanks!